like other things at faff, we do JDs differently. we feel exceptional people care deeply about their work, and therefore, we think deeply about what we write here.
building in consumer-tech is a lot like falling in love; slowly at first, then all at once.
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At faff, our users rely on us to handle the everyday tasks that take up their time. As an Executive Assistant, you’ll be at the center of this, taking ownership of user requests, coordinating with vendors, and making sure tasks are completed smoothly and on time. It’s a hands-on role where you’ll solve real-life problems every day, often in creative and unexpected ways. You’ll work closely with the founding team, receive regular training and feedback, and see the direct impact of your work. No two days will look the same.
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- Act as the first point of execution for user requests, managing them end to end
- Coordinate bookings, appointments, and follow-ups across different services
- Call vendors, service providers, and customer care teams on behalf of users
- Place orders, compare options, and ensure the best possible outcome for each task
- Track deadlines, chase updates, and make sure nothing slips through
- Deliver tasks with professionalism, empathy, and a user-first approach </aside>
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- Strong verbal communication - can talk to people to get things done.
- High sincerity - follow up on tasks, timelines, and deadlines without needing someone else to manage you.
- Past experience as an EA would be helpful, but not mandatory.
- Adjacent experience in fields like hospitality is also helpful.
- 0-2 years of work experience.
- Looking for a fresh grad with high energy and a willingness to learn and grow. </aside>
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👤 position: operations executive
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🏢 dept: operations
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📍location: bangalore (hsr layout)
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⏳ experience: 0-2 years
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💰 4-6 LPA
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📅 schedule: 6 days a week
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